Analyses the week’s Zendesk tickets using AI to identify emerging trends, common issues, and priority problems, generating an executive summary report for support leadership.
Category: Automation Ideas
Practical automation concepts you can adapt and implement across your tools and workflows. It’s designed to spark inspiration and shorten the “blank page” phase – whether you’re looking for quick efficiency wins, end-to-end process automations, or more advanced, multi-step orchestrations. Browse, remix, and scale the ideas to fit your business, team, and stack.
Draught Feature Prioritisation Matrix
Analyses user feedback, effort estimates, and business impact to produce a weighted prioritisation matrix with recommendations.
AI Social Media Caption Testing
Uses AI to generate 10 different caption variations for the same social media image or video, posts them as A/B tests across platforms or schedules them over time, then analyses engagement data to identify the highest-performing caption style.
Client Promise Tracker
Monitors emails and call notes for commitments made to clients (“I’ll send that by Friday”, “We can include that”), creates tasks with deadlines, and reminds you before promises are broken.
Xero Purchase Order Approver
Automatically routes Xero purchase orders to appropriate approvers based on amount thresholds and department budgets, tracking approval status and preventing unauthorised spending.
Draught Employee Handbook Sections
Uses AI to convert rough policy notes and bullet points into polished, comprehensive employee handbook sections with legal considerations, examples, and proper formatting, saving to Confluence or similar knowledge base.
Draught Demo Follow-Up Email
Pulls transcript highlights, feature interests, and objections from the demo, then drafts a tailored follow-up with resources and CTA.
AI Objection Handling Scripts
Analyses lost deal reasons in your CRM using Claude AI, then automatically generates objection handling scripts and talking points to help sales reps overcome the most common deal-killing objections.
Cal.com No-Show Recovery Workflow
When a Cal.com meeting attendee fails to appear, the workflow creates a recovery task in your CRM, triggers a personalised SMS/email sequence, and alerts the rep so the prospect can instantly rebook without playing inbox tag.
Gorgias Refund Approval Workflow
Routes refund requests through approval tiers based on amount, reason, or customer tier before issuing refunds in Shopify or other platforms.
Zapier Multi-Step Data Transformer
Takes messy data from one system and transforms it through multiple Zapier formatting steps (split, trim, format, combine) before sending it to the destination system in exactly the format needed.
WooCommerce Subscription Pause Recovery
Detects WooCommerce Subscriptions that were paused, enriches them with product usage/purchase history, and launches a personalised win-back sequence that offers aid or incentives to resume.
